CORE VALUES

The TSB has an agreed set of core values that would enable it to achieve its objectives. Thus, in pursuit of the TSB’s Vision and Mission, the following is the list of values to be followed: -

Objectivity:
We are an impartial organization, offering services to our clients in an objective and unbiased manner.

Excellence:
We are professionals providing high quality service based on standards and best Practices.

Friendship:
We believe in a friendly and participatory approach that involves employees, customers and all stakeholders in the formulation of policies for its corporate services.

Culture:
We believe in a family-like atmosphere with the senior management taking a keen interest in staff.

Innovation:
We are a learning and creative organization that constantly promotes a culture of developing and accepting value added ideas from inside and outside the organization.

Best resource utilization:
We are an organization that values and uses public resources in an efficient, economic and effective manner.

Purpose:
We build a reputation for giving clients good advice and cultivate a long-term relationship with them.

Integrity:
We strive to maintain moral soundness as reflected by ethical behaviour to ensure unity and honesty so as to safeguard the corporate image.

Respect:
We respect each and every individual initiative, personal growth and in the delivery of corporate services.